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Train the Trainer 2-Day Workshop (Classroom or Virtual)

Training Delivery and Assessment

Let Us Help You Become A Trainer That Makes A Difference!

QQI Award

Join us on this practical, internationally-certified workshop, and we will share with your powerful strategies and techniques that will help you deliver an engaging, interactive training experience to your learners.

Learning Outcomes

On completion of this training, you will be able to:

  1. Develop a growth mindset.
  2. Demonstrate excellent communication skills.
  3. Create memorable learning experiences for your Learners.
  4. Deliver a well-organised and engaging training session using a range of training aids.
  5. Provide effective feedback to your Learners.

Flexible Learning:

This highly engaging practical "Train the Trainer" Course is delivered through a combination of:

  1. Two-days tutor-led training over Zoom.
  2. Self-Paced Learning through our easy to use Online Learning Platform.
  3. Tutor Supported Training.

International Best Practices:

In accordance with International Best Practices, this course is designed to enhance your existing skills, knowledge and attitude in relation to:

  1. Course Design
  2. Course Delivery
  3. Evaluation of Training

Why Train With Us?

With 28+ years of "Working For Excellence" in the Training & Development Industry, we are renowned as Training & Development Experts. We are passionate about delivering fun, engaging, interactive training that gets results and have nurtured and empowered thousands (1000's) of people to reach their Peak Performance.

Our qualifications form an integral part of the curriculum of our college and corporate training partners in America, England, Ireland, India, Kuwait, Malaysia and New Zealand.

Duration:

2 Days

Certification:

CPD - Train the Trainer - Training & Development

Fees:

€500.00 (face to face socially distance classroom training)

or

€420.00 (Live Tutor Led Online Training over Zoom)

Customer Service Excellence

This interactive, internationally-certified workshop will help you stand out from the crowd and enable you to deliver Exceptional Customer Service to your Customers.

Learning Outcomes

On completion of this training, you will be able to:

  1. Develop a growth mindset.
  2. Present a positive professional image.
  3. Identify the differences between Rational and Emotional Needs.
  4. Explain the eight Core Principles for Customer Service Excellence.
  5. Identify the key reasons why companies lose Customers.
  6. Deliver Exceptional Customer Service.
  7. Build rapport with your Customers.
  8. Apply the seven essential steps to great service recovery.

Certification:

CPD Certificate of Achievement

Duration:

1 Day

Date:

07th December 2020

Times:

1000 - 1600

Delivery Mode:

Virtual (over Zoom)

Fees:

€249.00

Lead with Impact Masterclass

Internationally Certified Leadership Masterclass

Let Us Help You Become A Leader That Makes A Difference!

QQI Award

If you are a Team Leader, Supervisor, Manager or an Aspiring Leader, join us on this one-day dynamic Leadership Masterclass and develop powerful Leadership Skills that will empower you to lead your team to great success!

Learning Outcomes

On completion of this training, you will be able to:

  1. Develop a growth mindset to help you succeed in your work and personal life.
  2. Increase your Emotional intelligence so that you can inspire great performance in yourself and others.
  3. Use Powerful Strategies to enable you to Lead with Impact.
  4. Create a Positive Working Environment to enable your Team to thrive.
  5. Empower your Team to achieve their goals using the G.R.O.W. Model of Coaching Framework.

Duration:

1 Day

Certification:

CPD Certificate of Achievement

Fees:

€300.00 (face to face classroom training)

or

€250.00 (face to face Virtual training)

Manual Handling

Minimise Disruption To Your Business

This eLearning course will help you reduce your training and development costs. Training online means that you no longer have to disrupt your business by gathering everyone together for theoretical training; instead, your staff can dip in and out of their training during their downtime.

At Training For Success, we pride ourselves in designing Cost-Effective Engaging, Interactive Courses that get Results! Our Customers tells us we are the Best!

Legal Requirement

Being competent in safe carrying and lifting techniques for the workplace is a legal requirement for Employers.

The Safety Health and Welfare Act 2005 require employers to ensure that employees are trained and competent in Manual Handling. This Manual Handling Course will help ensure that you are compliant with the Regulations. It is designed to reinforce the theory of Manual Handling, that is sometimes forgotten once face to face training is completed. It will help ensure that your staff have the knowledge to reduce manual handling injuries, which are a leading cause of work disability.

Mitigate Risks

Companies who are fully committed to the welfare of their staff are providing face to face Manual Handling Training, combined with Online Manual Handling Training to help mitigate risks.

Did you know that Poor Manual Handling is responsible for more than a third of all workplace accidents reported to the safety authorities across the world each year? Back injuries caused by incorrect manual handling techniques are one of the most frequent causes of workers compensation claims.

Who Should Take This Course?

This course is aimed at all levels of employees who undertake manual handling operations, including:

  • Office Staff
  • Delivery Drivers
  • Warehouse and factory staff
  • Manual labourers
  • Unloading and loading of vehicles
  • Construction and building site workers
  • Farmhands

Course Units:

Unit 1 - Health & Safety Legislation

Unit 2 – General

Unit 3 - Anatomy and Back Care

Unit 4 - Risk Assessments

Unit 5 - Manual Handling Techniques

Unit 6 - Transporting A Load

Interactive Cost-Effective Online Training:

Staff will have access to engaging course content, videos, interactive activities and knowledge check quizzes that are designed to accelerate the learning.

Management Tracking and Reporting:

Management can track the progression of their staff. Retrieve reports in seconds when required by clients and regulatory bodies. Monitor training through a simple traffic light system. Track and store Certificates.

Certification:

Upon successful completion of this course, your staff will receive a Certificate in the Theory of Manual Handling that is internationally recognised.

Duration:

2-3 Hours

Bulk Discounts

We offer Substantial Discounts when you Bulk Buy. Bigger Orders = Bigger Discounts.

Customer Service Excellence

This interactive, internationally-certified CPD course will help you stand out from the crowd and enable you to deliver Exceptional Customer Service to your Customers.

Learning Outcomes

On completion of this training, you will be able to:

  1. Develop a growth mindset.
  2. Present a positive professional image.
  3. Identify the differences between Rational and Emotional Needs.
  4. Explain the eight Core Principles for Customer Service Excellence.
  5. Identify the key reasons why companies lose Customers.
  6. Deliver Exceptional Customer Service.
  7. Build rapport with your Customers.
  8. Apply the seven essential steps to great service recovery.

Certification:

CPD Certificate of Achievement

Duration:

6 hours

Fees:

€249.00 - Self-Paced Online Learning

Or

€300.00 - Virtual Training Over Zoom (contact us for details)

Diploma in International Travel Industry Studies – QQI & CPD Certified

Do you fancy working in the Aviation/Travel Industry in one of the following roles?

Cabin Crew, Airport Passenger Services, Holiday Rep and Travel Agency Practice.

If you have answered "Yes", then this airport based practical training course is for you.

This two weeks practical certified training programme takes place in the terminal building of our modern Airport based Training Centre, therefore, like our students above, you will feel like you are working in the Industry. Upon successful completion of this programme, you will be eligible to apply for cabin crew, airport passenger services, overseas holiday rep, travel agent and airline reservation sales positions worldwide.

Practical Training

Using the following equipment, you will experience first hand what it is really like to work in the industry using airport facilities and equipment:

  • Cabin Mock-Up (Cabin Crew)
  • Airport check-In Desks and Boarding Gates (Airport Passenger Services)
  • Computerised Check-In and Gate Handling System (Airport Passenger Services)
  • Amadeus Global Distribution System (Airline Reservations, Airport Passenger Services, Airport Ticket Desk, Travel Agent)

Certification:

QQI and CPD Certified.

  1. Diploma in International Travel Industry Studies - CPD and industry supported
  2. QQI Cabin Crew Operations – Ref 5N5410- attracts 15 FET Credits
  3. QQI Airport Passenger Services Ref 6N4972 attracts 15 FET Credits (Optional Extra)
  4. QQI Customer Service Excellence Ref 5M5011 attracts 15 FET Credits (Optional Extra)

The course is aligned on the National Framework of Qualifications (NFQ), which is a framework through which all learning achievements may be measured and related to each other in a coherent way. As all NFQ qualifications are quality assured, learners can be confident that they will be recognised at home and abroad.

Certified and Experienced Trainers

Our highly experienced and certified Trainers have worked in the Industry at senior level for many years. Together they share a wealth of 130+ years of aviation/travel industry experience and are committed to helping our students reach their full potential. Your success is their number one goal!

Course Fees:

European Students: €1175.00 includes Training Manuals, Examination Fees and Certification Fees.

Non-European Students: Price available on Request

Duration:

12 Days

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