Hotel Receptionist Diploma – Hotelier Hub

Enrol on our “Hotel Receptionist Diploma Course" and you could be working in the Hotel Industry sooner than you think! This course was designed in co-operation with leading Hotels.

Sophisticated Emulator

"Hotelier Hub" allows you turn your home computer into a Hotel Property Management System so that you can experience what it is really like to work as a Hotel Receptionist. "Hotelier Hub" is based on the common functions of live Hotel Property Management Systems used by Hotels throughout the world.

Simulated Role Play

Practice making reservations for fictitious guests, along with checking them in, posting charges to their bill, editing or cancelling their reservation, checking them out and so much more.

Diploma Award:

This Diploma Award is made up of the following Certificates:

  1. Hotelier Hub
  2. Customer Service Excellence

Train the trainer

Train The Trainer – Face to Face Virtual and Tutor Supported Self-Paced Online Learning

Training & Development QQI Level 6 Award

Attracts 30 National Framework of Qualifications Credits

Join us on this Internationally Certified CPD & QQI Accredited Blended Learning "Train the Trainer" Course, and we will share with you powerful strategies and techniques that will help you deliver training that is memorable, lively, interactive and effective. This course is designed to help you inspire your Learners to great success!

Choose from one of the following options:

Option 1: Flexible Learning:

This highly engaging practical "Train the Trainer" Course is delivered through a combination of:
  1. Self-Paced Learning through our easy to use Online Learning Platform.
  2. 1 - Day Workshop/Assessment Day Over Zoom.
  3. Tutor Supported Training.

Fees: €495.00 (1 day over Zoom and self-paced learning)

Option 2 - This highly engaging practical "Train the Trainer" Course is delivered through a combination of:

  1. Self-Paced Learning: Start Now.
  2. Three-Day Tutor-led Workshop delivered over Zoom.
  3. Assessment Day Over Zoom.

Fees: €650.00 (3 days over Zoom and self-paced learning)

Virtual Training:

We have managed the art of delivering Virtual Training in a way that matches our Fun and Interactive Classroom Training!

Certification:

  1. QQI Train the Trainer - Training Needs Identification & Design(6N3325)
  2. QQI Train the Trainer - Training Delivery & Evaluation (6N3326)
  3. CPD - Train the Trainer - Training & Development

QQI Level 6 Qualification - Worth 30 NFQ Credits

This overall Special Purpose Award (6S3372) is made up of the following Component Certificates and will help you become an Outstanding Trainer that uses the Accelerated Learning Approach:

  1. Training Needs Identification and Design - 6N3325
  2. Training Delivery and Evaluation - 6N3326

International Best Practices:

In accordance with International Best Practices, this course is designed to enhance your existing skills, knowledge and attitude in relation to:

  1. Training Needs Identification
  2. Course Design
  3. Course Delivery
  4. Evaluation of Training

The programme is aimed at candidates who are:

  • Planning a career in Training and Development
  • Newly appointed trainers
  • On the job trainers
  • Trainers who need to up-skill and gain a formal national qualification
  • Team leaders
  • Staff involved in administration, delivery, design and assessment.

Previous students include:

Hairdressers, beauticians, health care assistants, nurses, painters, decorators, builders, gardeners, mechanics, fitness instructors, driving instructors, forklift drivers, accountants, yoga teachers, security staff, engineers, cabin crew, airport staff, travel agents, firefighters, hotel staff, coaches, instructors, teachers, trainers etc.

Why Train With Us?

With 30 years of "Working For Excellence" in the Training & Development Industry, we are renowned as Training & Development Experts. We are passionate about delivering fun, engaging, interactive training that gets results and have nurtured and empowered thousands (1000's) of people to reach their Peak Performance.

Our qualifications form an integral part of the curriculum of our college and corporate training partners in Ireland & Overseas.

Course Duration:

You will have up to 10 weeks to complete this Course.

Is this qualification recognised throughout the world?

Yes, this qualification will be recognised at home and abroad as it is aligned on the Irish National Framework of Qualifications at Level 6 and referenced to the following Education Frameworks:

Education FrameworkLevel
European Qualifications Framework5
Irish National Framework of Qualifications6
Regulated Qualifications Framework England/Northern Ireland5/4
Scottish Credit and Qualifications Framework8/7
Credit and Qualifications Framework for Wales5/4

Face To Face Socially Distance Classroom Training:

This course is also available through classroom training. Please contact us for further details.

Amadeus & Galileo Global Distribution System (GDS)

Self-Direct and Online Tutor Led Training!

Enrol on our Amadeus/Galileo (GDS) interactive, practical training course and you could be working in the Travel Industry sooner than you think!

This Industry endorsed Airline Reservations qualifications will help you upgrade your CV and increase your chances of gaining employment in the Travel Industry.

Once you feel confident using our System, you will be very confident using a live GDS.

Our System includes a Lesson Mode and an Emulator Mode:

Lesson Mode (student-friendly)

This Lesson Mode will teach you everything you need to know about building Booking Files for your customers. As you work through the lessons, exercises, quizzes, and drills, every GDS query that you submit is handled by an emulator in order to generate a realistic screen display. Every screen display appears exactly as it would on a real GDS.

Emulator (designed for Practical Training)

The GDS Emulator is a subsystem that simulates a real GDS. It is programmed to accept GDS queries and generate GDS screen displays.

With the click of a button, you can:
  • Interact with the Emulator directly.
  • Freely submit GDS queries and retrieve information
  • Check flight schedules, retrieve fares, book flights, book cars, and also book hotels.
  • Look up city, airport, airline, and country codes.
  • Build complete reservations and print simulated airline tickets.

We offer you:

  • Low-cost, high-quality training which includes Software, Quick Reference Guide, Cheat Sheet, Examination Fee, and a Certificate of Achievement.
  • The opportunity to develop your skills to meet the demands of to-days challenging market.
  • Comprehensive course material that is widely respected throughout the world.
  • Online training that is user-friendly.
  • Tutor support.

Average Completion Time:

50 hours per course (must be completed within 3 months of purchase)

Fees:

€395.00 (Amadeus)

€395.00 (Galileo)

€495.00 (Combo Course - Amadeus & Galileo - special promotion price - €495.00 for both courses, saving you €295.00).

Fees include software, examination fees and Industry endorsed Certificate will be issued to all successful graduates. This qualification is recognised globally.

These interactive, practical GDS courses can be studied from anywhere in the world and will allow you to turn your home computer into a simulated airline booking system. You will gain invaluable practical experience in booking flights, car rental, and hotel accommodation etc.

Amadeus Global Distribution System

Galileo Global Distribution System (GDS) CRS

Fancy working in a Travel Agency or an Airline Reservation Department?

Enrol on Galileo Global Distribution System training programme, and you could be working in the Travel Industry sooner than you think!

This Industry endorsed qualification will help you upgrade your CV and increase your chances of gaining employment.

Once you feel confident using this Global Distribution System you will be very confident using a live GDS.

The system includes a a Lesson Mode and an Emulator Mode:

Lesson Mode (student friendly)

This Lesson Mode will teach you everything you will need to know on building Booking Files for your customers.

Emulator (intended for Role Playing)

The GDS Emulator is a subsystem that simulates a real GDS. It is programmed to accept GDS queries and generate GDS screen displays. As you work through the lessons, exercises, quizzes and drills, every GDS query that you submit is handled by an emulator in order to generate a realistic screen display. Every screen display appears exactly as it would on a real GDS.

With the click of a button, you can:

  • Interact with the Emulator directly.
  • Freely submit GDS queries and retrieve information
  • Check flight schedules, retrieve fares, book flights, book cars and also book hotels.
  • Look up city, airport, airline and country codes.
  • Build complete reservations and print simulated airline tickets.

Subjects Covered:

Galileo HELP, Best Buy, PNR data change and delete, PNR mandatory fields, PNR optional fields, building a complete PNR, car booking (CarMaster), changing segment status, classes of service, encode/decode cities, airports and airlines, fare quote, fares, flight availability, flight service information, hotel booking (RoomMaster), introduction to reducing/dividing PNRs, itinerary pricing, queues, rules, seat assignments, seat maps, sign-off, sign-on, storing a fare, tariff displays, ticketing.

Structure:

Lessons, Quizzes, Freeform GDS Emulator and Work-Book.

Average Completion Time:

50 hours.

Price:

€395.00

Includes software, training manual, examination fees and Industry endorsed Certificate (issued to all successful graduates). This qualification is recognised globally.

This course can be studied from anywhere in the world and will allow you turn your home computer into a simulated airline booking system. It gives you the opportunity to gain invaluable practical experience in booking flights, car rental and hotel accommodation.

Combo GDS

Combo GDS Includes Galileo and Amadeus (special promotion price- €495.00 for both courses, saving you €295.00).

Online Dangerous Goods Categories 7-17 - Training For Success

Online Dangerous Goods Categories 7-17

IAA Approved Online Dangerous Goods Training

This engaging media rich online course is designed to provide airline/airport staff with an awareness of Dangerous Goods which is mandatory in order to work as a Pilot, in Cabin Crew or at an airport in Passenger Services, Baggage Handling or Airport Security Screening. This course is based on the ICAO Technical Instructions & Air Ops Regulation EC956/2012 as amended and is approved by the Irish Aviation Authority (IAA).

Interactive Cost Effective Online Training

Staff will have access to engaging course content, videos, interactive activities and quizzes that are designed to accelerate the learning.

Management Tracking and Reporting

Management can track the progression of their staff.  Retrieve reports in seconds when required by clients and regulatory bodies. Monitor training through a simple traffic light system. Track and store Certificates.

Certification

Upon successful completion of the course, staff will receive a Dangerous Goods Certificate that is approved by the IAA and is valid at all Irish Airports in the Republic of Ireland for two years.

Delivery Mode:

Elegant Interactive Media Rich Online Interface,which includes lots of interactive activity throughout.

Duration:

6 hours Approx.

Fees:

Available on request. (We offer excellent discounts for group enrollments)

Learning Outcomes

On completion of this course candidates will be able to:

  • Explain the general philosophy of Dangerous Goods.
  • Identify the nine (9) Classes of Dangerous Goods.
  • Use the Dangerous Goods Regulations Table 2.3.A with confidence (Limitations).
  • Identify Hazard Labels according to their Class.
  • Outline the Packing Requirements of Dangerous Goods.
  • Explain the Dangerous Goods Provisions for Passengers and Crew.
  • Explain the responsibility of the airline on notifying passengers on the restrictions on Dangerous Goods.
  • Explain the regulations regarding the carriage on Dangerous Goods items that may be carried on board.
  • Outline the procedures used in the event of Dangerous Goods spillage or leakage.
  • Outline the strict regulations regarding the reporting of accidents and incidents involving Dangerous Goods.

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